Thursday, October 9, 2008

Why Your Online Business Needs a Backend Marketing Strategy?

Backend marketing is a form of marketing method that involves the use of strategies and tactics to sell additional products or services to your existing list of customers.

In this rapid changing and competitive e-commerce industry, it is important that you don't neglect the backend marketing if you have an e-commerce website built to make money online. The backend marketing can avoid you being taking over by your competitors.

Below are some reasons that why backend marketing is important and necessary.

Easier to Close Sales
The marketing estimate shows that the success of selling to a old customer is 8 times higher that selling to a new customer. So, it means convincing an old customer to buy from you is far easier.

Thus, backend marketing is really a powerful technique to grow your online business and increase your profit. You should care about your old customers. Whenever you launch a new product and the product is highly relevant to your existing product, it is always best to start with these older customers as many of them have already bought and used your product before and were satisfied with the purchase. They are more likely and willing to try your new products as they are familiar with your brand and confident on you.

Fast Profit
You can potentially crank out a nice and quick profit from marketing a backend product to your existing customers. The trick is to offering them a good discount. This method has been widely used by the Internet marketing gurus when they are releasing a new product. Giving them a limited time discount will simply make your offer irresistible.

If offering rebate doesn't seem to be suitable to your marketing plan, then you may consider offering bonus products. This also can trigger the buying interest of your existing customers because they will get more for paying the same price.

Minimal Cost and Effort
Selling to your existing or old customers not just easier but also the save a lot marketing cost and effort. Imagine you want to convince a visitor to become your customer, it will cost you money in advertising to get the visitor to visit your e-commerce site and then invite the visitor to subscribe your newsletter so that you can get his/her email contact and follow up with them. You got to put in effort to write quality newsletters and email copies to get a sale from your newsletter subscribers.

With a list of existing customers, you can just inform them by email of your new interesting offer and the happy old customers may immediately buy the new product after reading your new offer. There is only little marketing cost in the process and it involves less time and works to reach your product to your potential buyers.

Conclusion
Since you can make second, third or even fourth sales from your first time customers, a backend marketing system or strategy is really necessary. Your backend marketing strategy may focus on developing new product specifically for your old customers. Your old customers have other need needs and wants. So, you may create new product to meet this needs or to provide a new solution to a problem.

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